UPSIDE

Empathy + Experience + Technology

Insight in days, not weeks.
Keeping people at the heart of your business decisions, for the now and the next.

Helping brands to flourish on the UPSIDE

…means we are honing our approaches to answer the
4 key questions we’re hearing from our clients.

How do people see us, and what are they saying about us?

Remote Customer Closeness

Get the voice of the customer beamed into your upcoming remote planning sessions, ask questions live and hear first hand the frustrations, concerns, hopes and dreams that can shape tactical planning.

Market Pulse

Quantify current behaviours and attitudes in 24 hours by asking 10* bespoke questions of your target audience

(*more can be asked subject to cost/timing changes).

What products or services will best meet today’s needs?”

Virtual Co-Creation Workshops

Innovate, build or optimise propositions for the temporary world. Combine stakeholder workshop activities with customer insight sessions to iteratively build a pipeline of innovations that deliver against genuine needs.

Insight Overnight

Test and learn which proposition has most appeal and engagement against each other, existing solutions or other benchmarks using a combination of standardised performance metrics and bespoke consumer-led frameworks.

What brand experiences can we deliver to people?

Remote UX/CX development

See and hear customers interact with your live or prototyped app or browser based experiences or new customer pathways, and better understand how they deliver in a socially distant world

What should we be saying to people now, and how should we say it?

Communication Clinics

Quantify current behaviours and attitudes by asking 10* bespoke questions of your target audience

(*more can be asked subject to cost/timing changes).

Rapid Response Testing

Compare and contrast communication routes against each other, historical campaigns or other benchmarks against a combination of standardised performance metrics (a Relish framework) and campaign specific objectives.

Difficult roads lead to beautiful destinations.

Where are you heading?

Contact Simon Thompson to find out more: simon@wearerelish.com

BUSINESS QUESTION
UPSIDE APPROACHES
USE CASE
MINIMUM SAMPLE
TIMING ESTIMATE
COST (FROM)
How do people see us, and what are they saying about us? Remote Customer Closeness Get the voice of the customer beamed into your remote planning sessions, ask questions live and hear first hand the frustrations, concerns, hopes and dreams that can shape tactical planning. 4 – 6 5 business days £3,750 per session
How do people see us, and what are they saying about us? Market Pulse Quantify current behaviours and attitudes by asking 10* bespoke questions of your target audience (*more can be asked subject to cost/timing changes). 500 24 hours* £4200
What should we be saying to people now, and how do we say it? Communication Clinics Quantify current behaviours and attitudes by asking 10* bespoke questions of your target audience (*more can be asked subject to cost/timing changes). 15 7 business days £9,775
What should we be saying to people now, and how do we say it? Rapid Response testing Compare and contrast communication routes against each other, historical campaigns or other benchmarks against a combination of standardised performance metrics (a Relish framework) and campaign specific objectives. 500 (two routes) 48 hours* £5,600
What brand experiences can we deliver in a socially isolated world? Remote UX/CX development See and hear customers interact with your live or prototyped app or browser based experiences or new customer pathways, and better understand how they deliver in a socially distant world 10 7 – 10 business days £8,250
What products and services best meet today’s needs? Virtual Co-Creation workshops Innovate, build or optimise propositions for the temporary world. Combine stakeholder workshop activities with customer insight sessions to iteratively build a pipeline of innovations that deliver against genuine needs. 8 – 12 10 business days £9,500 (inc 2 x customer sessions)
What products and services best meet today’s needs? Insight Overnight Test and learn which proposition has most appeal and engagement against each other, existing solutions or other benchmarks using a combination of standardised performance metrics and bespoke consumer-led frameworks. 250 (one concept) 24 hours* £4,750
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